Refund Policy

Jamilla Braiding - Refund Policy

​

At Jamilla Braiding, we value your satisfaction and aim to provide exceptional service. Our refund policy is designed to ensure fairness and transparency in handling refund requests. Please read the following carefully:

1. Refund Eligibility:

• Refunds may be considered in the following situations:

  • Unsatisfactory service quality that falls below our standards.

  • Failure to fulfill a confirmed appointment by Jamila Braiding.

2. Notification and Timing:

• If you believe you are eligible for a refund, please notify us immediately.

• Refund requests must be submitted within 1 days from the date of the service or appointment.

3. Refund Process:

• To initiate a refund, please contact us at [your contact details] with your full name, contact information, appointment details, and a brief description of the reason for the refund request.

• Our team will review the request and respond within 5 business days.

4. Non-Refundable Situations:

• Refunds will not be provided for services that have already been completed unless there is a proven service quality issue.

• Refunds will not be issued for no-shows or late cancellations by the customer.

5. Method of Refund:

• Refunds, if approved, will be processed using the original method of payment. If payment was made by credit/debit card, the refund will be issued to the same card.

6. Partial Refunds:

• In some cases, a partial refund may be offered based on the specific circumstances of the request.

7. Contact Us:

If you have any questions or concerns regarding our refund policy, please reach out to us at 301-273-5336.

8. Amendments:

Jamila Braiding reserves the right to amend this refund policy at any time. Any changes will be effective immediately and communicated through our website.

Thank you for choosing Jamila Braiding. Your satisfaction is our priority!
Jamila Braiding